Click on any of the questions below to view the answer.
We at Yankee Propane strive for 0% out-of-gas calls. During the winter months, we maintain a Keep Full Policy for our heating customers. We want to keep our customers warm regardless of any severe extended cold period, heavy snowfall, or nationwide shortage of propane.
Your delivery schedule is based on the size of your tank, what you use the gas for, and what your past usage rate has been.
Propane for cooking: Every 3 or 4 months, depending on your usage
Propane for hot water and cooking: Approximately every 60 days
Propane for heat, hot water, and cooking: Approximately every 30 days from September through May. Occasionally, during severe cold weather, some customers may receive deliveries every 15 days.
Propane tends to follow the price of crude oil. Supply and demand along with weather conditions also play an important role. Colder temperatures during the winter months increase the demand for propane, which reduces supplies and leads to higher prices.
We are trying to keep our expenses down by:
Check to see if other gas appliances are working and then call Yankee Propane for service at 845-651-2662.
It is important to clear and de-ice your driveway to allow our trucks to enter. Also, be sure to clear a path to the tank and mark the location of an underground tank so our driver can access it.
Call Yankee Propane at 800-386-3835. We will ask you for the following information:
Since most tanks are owned by the propane companies themselves, we need to see a bill of sale for the tank or other proof of ownership before we can fill it.
Need your tank refilled? Click here to find your closest refill station!
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